Do more with less 追求事半功倍

 二维码 46

Zappos has always been about being able to do more with less.


While we may be casual in our interactions with each other, we are focused and serious about the operations of our business. We believe in working hard and putting in the extra effort to get things done.


We believe in operational excellence and realize that there is always room for improvement in everything we do. This means that our work is never done. In order to stay ahead of the competition (or would-be competition), we need to continuously innovate as well as make incremental improvements to our operations, always striving to make ourselves more efficient, always trying to figure out how to do something better. We use mistakes as learning opportunities.


We must never lose our sense of urgency in making improvements. We must never settle for "good enough" because good is the enemy of great. While our goal is to become a great company, we also want to become the greatest service company in the world. We set and exceed our own high standards, constantly raising the bar for competitors and for ourselves.

  美捷步做事情总是事半功倍。



   我们可以很自在地互相交流,可我们依然专注于我们的事业。我们相信通过我们努力工作可以让事情圆满完成。





   我们相信我们工作得很好,但同时我们也了解到我们总是有空间让我们的工作更加完美。这就意味着我们的工作永远也不会完。为了总是走在竞争者(或潜在的竞争对手)的前面,我们需要持续的创新,同时不断地改进我们的工作,让我们更加有效率地工作,并且总是考虑怎样才可以使我们做的更好,我们常常把错误当作我们学习的机会。






    我们从来不会失去对改进的紧迫感。我们从来不用“足够优秀”来要求我们自己,因为我们知道“优秀”是“卓越”最大的敌人。当我们的目标是成为伟大的公司,我们更想成为世界上最伟大的服务公司。当我们制定了一个目标,并达到了这个目标以后,我们就会给我们的竞争者和我们自己制定更高的目标。没有最好,只有更好。